Kyloy Documentation
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    • ⚡ Quick guide

      • What Kyloy is
      • Get started in 10 minutes
      • Serving a customer
      • Registering a new customer
      • Kyloy on your phone
    • 🏪 Your business

      • Business profile
      • Customer registration
      • Brand colours
      • Your team
      • Branches
      • Sessions and deleting your account
    • ⭐ Loyalty

      • Points
      • Rewards
      • First-visit gift
      • Stamps and attendance
      • Memberships
    • 🧾 Day to day

      • Serving from a computer
      • Customers
      • History
      • Insights
      • Customer notifications
      • Automatic messages
    • 📦 Menu, orders and appointments

      • Digital menu: building your menu
      • Digital menu: publishing and QR
      • Pickup orders
      • Appointments
    • 💳 The digital card

      • How it works
      • My card: design
      • My card: sharing
    • 💰 Plans and billing

      • What each plan includes
      • Upgrading, changing or cancelling your plan
      • How billing works

    How Kyloy works

    Seven steps with real screens. Tap the image or use the arrows.

    Create your free account

    Step 1 of 7

    Create your free account

    In two minutes: your email, your business name and where it is. The Free plan never expires and needs no card.

    Rather read? See the guides by feature ↓

    Guides by feature

    Everything you can do with Kyloy in your business, explained feature by feature and with the plan each one needs.

    ⚡ Quick guide

    • What Kyloy isYour loyalty card, but on your customer’s phone.
    • Get started in 10 minutesCreate your account and your first reward, and try it on yourself.
    • Serving a customerWhat you will do every day. Three taps.
    • Registering a new customerIf they have no card yet, you sign them up yourself in 20 seconds.
    • Kyloy on your phoneA tour of the Kyloy Business app.

    🏪 Your business

    • Business profileLogo, banner, name and address: what your customers see.
    • Customer registrationDecide which details you ask for when signing up a customer.
    • Brand coloursFrom PlusYour colours on the pages your customers see.
    • Your teamFrom PlusInvite whoever serves customers, each with their own access.
    • BranchesFrom ProIf you have more than one location, each with its own address and hours.
    • Sessions and deleting your accountSign out a lost device, or delete your account.

    ⭐ Loyalty

    • PointsThey add up based on what the customer spends: 10 points per $100.
    • RewardsCreate, edit and switch off rewards. How many you can keep active depends on your plan.
    • First-visit giftA gift for new customers, once per phone number.
    • Stamps and attendanceThey count visits, not money. The classic “tenth one free” card.
    • MembershipsFrom UltimateSell a monthly plan with a daily perk, paid at your counter.

    🧾 Day to day

    • Serving from a computerRead their code and register the visit from business.kyloy.com.
    • CustomersFind a customer, check their points and add a new one.
    • HistoryEvery point given and every reward redeemed, and how to fix a mistake.
    • InsightsFrom ProWhether your customers come back, how many are new and who is drifting away.
    • Customer notificationsFrom ProA short message that lands on your customers’ phone screen.
    • Automatic messagesFrom ProKyloy writes to your customers on its own: their reward is ready, “we miss you” and their birthday.

    📦 Menu, orders and appointments

    • Digital menu: building your menuFrom PlusCollections, categories, products and extras.
    • Digital menu: publishing and QRFrom PlusPublish your menu, download its QR for your tables, or upload your PDF.
    • Pickup ordersFrom UltimateThe customer orders from their phone and picks up without queueing.
    • AppointmentsFrom UltimateFor barbers, salons, workshops or classes: your customers book.

    💳 The digital card

    • How it worksIt lives in Apple Wallet or Google Wallet and updates itself.
    • My card: designYour logo, your cover and your colours, seeing how it looks on the phone.
    • My card: sharingThe link, the QR and a poster ready to print.

    💰 Plans and billing

    • What each plan includesThe full table, no fine print.
    • Upgrading, changing or cancelling your planAll from “Billing”, by card, through Stripe.
    • How billing worksPayments through Stripe, and what happens if a charge fails.