Serving a customer

What you will do every day. Three taps.

1Open “Scan/Search”. Point the camera at the QR code on their card. No phone with them? Press “Enter manually” and type their number.
2Type what they spent. Enter the amount in “How much was the purchase?”. Before you confirm, the screen tells you how many points they will earn.
3Press “Register visit”. The points reach their card on their own and today’s stamp is counted.

The app camera ready to read the customer’s QR — 1 · Scan or type their number

The purchase amount typed and the line saying how many points and which stamp they earn — 2 · Type the amount

Visit registered confirmation with the points added — 3 · Done

The stamp is one per day. If the customer comes back later, their points are added all the same and the app tells you today’s stamp was already there.

When they want their reward: on the customer screen press “Show detail”, scroll to “Redeem a reward”, choose the reward and press “Redeem reward”. The points are deducted automatically. Do it before charging, because the reward changes what they will pay.

The customer’s reward list with the “Redeem reward” button

If you do not have a point of sale, “Products” works as one: you charge as usual and Kyloy keeps what was sold, at which branch and who registered it. It needs the digital menu (from Plus).

The same screen on a computer: the amount typed and the “Register visit” button — On a computer it is the same: “Scan QR” in the menu, the amount and “Register visit”.

Typed the wrong amount? In “History” press “Reverse” next to the transaction. It works in the app and on the computer, within the first 24 hours, and only for the owner or an admin.