Kyloy Documentation
    Go to dashboardDashboard
    ESEN
    • ⚡ Quick guide

      • What Kyloy is
      • Get started in 10 minutes
      • Serving a customer
      • Registering a new customer
      • Kyloy on your phone
    • 🏪 Your business

      • Business profile
      • Customer registration
      • Brand colours
      • Your team
      • Branches
      • Sessions and deleting your account
    • ⭐ Loyalty

      • Points
      • Rewards
      • First-visit gift
      • Stamps and attendance
      • Memberships
    • 🧾 Day to day

      • Serving from a computer
      • Customers
      • History
      • Insights
      • Customer notifications
      • Automatic messages
    • 📦 Menu, orders and appointments

      • Digital menu: building your menu
      • Digital menu: publishing and QR
      • Pickup orders
      • Appointments
    • 💳 The digital card

      • How it works
      • My card: design
      • My card: sharing
    • 💰 Plans and billing

      • What each plan includes
      • Upgrading, changing or cancelling your plan
      • How billing works
    Documentation/Quick guide

    Registering a new customer

    If they have no card yet, you sign them up yourself in 20 seconds.

    1. 1In the app, open “Scan/Search” and press the + button.
    2. 2Type their phone and name. Date of birth is optional, but it helps you treat them on their birthday.
    3. 3Press “Register Customer”. Their screen opens and you can give them their first points.

    If you search for a number that does not exist, the app takes you straight to this form with the phone already filled in.

    On a computer: in “Scan QR” type their number and press “Search”. If they do not exist, “New customer” appears: fill in the details and press “Register and continue”. You can also go to “Customers” → “Add Customer”, type their phone and what they spent, and press “Assign Points”: they are registered with their first points.

    You decide which details are required. See “Customer registration” in the Your business section.