Kyloy Documentation
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    • ⚡ Quick guide

      • What Kyloy is
      • Get started in 10 minutes
      • Serving a customer
      • Registering a new customer
      • Kyloy on your phone
    • 🏪 Your business

      • Business profile
      • Customer registration
      • Brand colours
      • Your team
      • Branches
      • Sessions and deleting your account
    • ⭐ Loyalty

      • Points
      • Rewards
      • First-visit gift
      • Stamps and attendance
      • Memberships
    • 🧾 Day to day

      • Serving from a computer
      • Customers
      • History
      • Insights
      • Customer notifications
      • Automatic messages
    • 📦 Menu, orders and appointments

      • Digital menu: building your menu
      • Digital menu: publishing and QR
      • Pickup orders
      • Appointments
    • 💳 The digital card

      • How it works
      • My card: design
      • My card: sharing
    • 💰 Plans and billing

      • What each plan includes
      • Upgrading, changing or cancelling your plan
      • How billing works
    Documentation/Day to day

    Serving from a computer

    Read their code and register the visit from business.kyloy.com.

    1. 1In the left-hand menu open “Scan QR”, or use “Find customer” on “Home”: it is the same search.
    2. 2Type their phone or code in “Phone or customer code” and press “Search”. Or press “Scan QR with the camera” and hold their card up to the camera.
    3. 3If you have several branches, choose the branch you are at in “Serving at”. It stays saved on that device, so it is once per shift.
    4. 4Under Products, tap what they bought from the menu (again to add one more). Or under Amount, type what you charged. The line below says how many points and which stamp they will earn.
    5. 5Press “Register purchase” (or “Register visit” with an amount). Points and stamp go in together, and with products you get the receipt.
    Before you press, the screen states exactly what will happen.

    To redeem a reward, press “Redeem” on the available-reward notice, choose the reward and press “Confirm Redemption”. Do it before charging. History and stamps are under “Show detail”.

    Scans are unlimited on every plan, Free included.