Kyloy Documentation
    ESEN

    • 🚀 Getting started

      • What Kyloy is
      • Your first day

    • ⭐ Loyalty

      • Points
      • Stamps and attendance
      • Rewards

    • 🧾 Day to day

      • Scanning a customer
      • Your team
      • Branches

    • 📦 Orders and appointments

      • Pickup orders
      • Appointments
      • Catalog

    • 💳 The digital card

      • How it works
      • Customising the design

    • 💳 Plans and billing

      • What each plan includes
      • How billing works
    Documentation/Day to day

    Scanning a customer

    The gesture you repeat a thousand times: read their code and give them what they earned.

    1. 1Open the scanner from Customers.
    2. 2Ask your customer for their code: it is on their Kyloy card.
    3. 3Type how much the purchase was and press once.
    Before you press, the screen states exactly what will happen.

    A visit is one gesture: the amount and a button. Points and the day’s stamp go in together, so you do not end up with customers who got points but no stamp because a step was skipped with a queue waiting.

    If the customer came to redeem, do it before charging: the redemption changes what they will pay, and points are calculated on what is left. History, rewards and stamps are still there, under “Show detail”.

    The number of scans is unlimited on every plan, Free included.