Kyloy Documentation
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    • ⚡ Quick guide

      • What Kyloy is
      • Get started in 10 minutes
      • Serving a customer
      • Registering a new customer
      • Kyloy on your phone
    • 🏪 Your business

      • Business profile
      • Customer registration
      • Brand colours
      • Your team
      • Branches
      • Sessions and deleting your account
    • ⭐ Loyalty

      • Points
      • Rewards
      • First-visit gift
      • Stamps and attendance
      • Memberships
    • 🧾 Day to day

      • Serving from a computer
      • Customers
      • History
      • Insights
      • Customer notifications
      • Automatic messages
    • 📦 Menu, orders and appointments

      • Digital menu: building your menu
      • Digital menu: publishing and QR
      • Pickup orders
      • Appointments
    • 💳 The digital card

      • How it works
      • My card: design
      • My card: sharing
    • 💰 Plans and billing

      • What each plan includes
      • Upgrading, changing or cancelling your plan
      • How billing works
    Documentation/Day to day

    Customers

    Find a customer, check their points and add a new one.

    1. 1In the left-hand menu open “Customers”.
    2. 2Type their name, email or phone in the search box.
    3. 3Press the three dots on their row and choose “View Details”: you see their rewards and history, and can “Assign Points” or “Redeem Reward”.

    Adding a customer: press “Add Customer”, type their “Phone Number” and the “Amount Spent ($)”, and press “Assign Points”. They are registered with their first points.

    The owner, admins, managers and staff see the customer list. The Employee role does not, but can look up a customer from “Scan QR”.