Your team
From plan PlusInvite whoever serves customers, each with their own access.
Each person signs in with their own email, so you do not share your password. You decide what they can do with their role.
- 1Open “Settings” and go to the “Team” tab.
- 2Press “Invite Member”.
- 3Type their “Email” and choose their “Role” (see below what each one can do).
- 4Press “Send Invitation”. They get an email with a link to accept and set their password. The link lasts 7 days.
- 5Once they accept, they sign in at business.kyloy.com or in the Kyloy Business app with that email.
Propietario (Owner)
- What they can do
- Everything, including buying or cancelling the plan. It is whoever created the account.
Administrador (Admin)
- What they can do
- Almost everything: business details, team, digital menu, reversing transactions. Cannot pay for or cancel the plan.
Gerente (Manager)
- What they can do
- Serves customers, creates rewards, sees customers and history, sets up attendance, manages branches and sends notifications.
Personal (Staff)
- What they can do
- Serves customers, creates and edits rewards, sees customers and history.
Empleado (Employee)
- What they can do
- Just the counter: find the customer, register their purchase, sign them up and redeem rewards. Their menu only shows Home, Scan QR, Rewards (read-only) and Memberships if you sell them. They do not see customers, history, metrics or settings.
The list also shows “Visualizador” (Viewer). Right now that role has no access to anything: do not choose it.
So nobody gives points away. If you worry someone on the team gives extra points to people they know, turn on strict mode in “Settings → Team → Strict mode at the counter”. With it, Staff and Employee can only give points by registering the products the customer bought, and the amount comes from your menu prices: it cannot be typed. They cannot give stamps without a purchase either, and with several branches they must choose which one they serve at.
It needs the digital menu (from Plus). Only you or an admin can turn it on or off. Every purchase stays in “History” with its receipt, its branch and who registered it, and you can filter by person to check what each one gave.
The Kyloy Business phone app does not register products yet: with strict mode on, your team must register purchases from business.kyloy.com.
Free
- People (including you)
- 1 (you)
Plus
- People (including you)
- 3
Pro
- People (including you)
- Unlimited
Ultimate
- People (including you)
- Unlimited
To invite, your business must be verified. To change someone’s role or remove them, press the three dots on their row: “Change Role” or “Remove Member”. Downgrading does not remove anyone from the team.