Kyloy Documentation
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    • ⚡ Quick guide

      • What Kyloy is
      • Get started in 10 minutes
      • Serving a customer
      • Registering a new customer
      • Kyloy on your phone

    • 🏪 Your business

      • Business profile
      • Customer registration
      • Brand colours
      • Your team
      • Branches
      • Sessions and deleting your account

    • ⭐ Loyalty

      • Points
      • Rewards
      • First-visit gift
      • Stamps and attendance
      • Memberships

    • 🧾 Day to day

      • Serving from a computer
      • Customers
      • History
      • Insights
      • Customer notifications
      • Automatic messages

    • 📦 Menu, orders and appointments

      • Digital menu: building your menu
      • Digital menu: publishing and QR
      • Pickup orders
      • Appointments

    • 💳 The digital card

      • How it works
      • My card: design
      • My card: sharing

    • 💰 Plans and billing

      • What each plan includes
      • Upgrading, changing or cancelling your plan
      • How billing works
    Documentation/Loyalty

    First-visit gift

    A gift for new customers, once per phone number.

    For example, a “frozen yogurt pop” for first-timers. When you scan a new customer, the counter reminds you to hand it over.

    1. 1Open “Rewards” and scroll to “First-visit gift”.
    2. 2Type what you give and press “Save and turn on”.
    3. 3At the counter, when you scan a new customer, “First visit: hand over…” appears. Give it and press “Handed over”.
    • Only on the first visit: if they bought on an earlier day, it doesn’t show.
    • Once per phone number, even if the customer deletes their account or you remove them and they sign up again.
    • It records who handed it out and at which branch: you see it below, in the latest handed out.
    • Your Kyloy page announces it: “Your first visit comes with a gift”.