Kyloy Documentation
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    • ⚡ Quick guide

      • What Kyloy is
      • Get started in 10 minutes
      • Serving a customer
      • Registering a new customer
      • Kyloy on your phone

    • 🏪 Your business

      • Business profile
      • Customer registration
      • Brand colours
      • Your team
      • Branches
      • Sessions and deleting your account

    • ⭐ Loyalty

      • Points
      • Rewards
      • First-visit gift
      • Stamps and attendance
      • Memberships

    • 🧾 Day to day

      • Serving from a computer
      • Customers
      • History
      • Insights
      • Customer notifications
      • Automatic messages

    • 📦 Menu, orders and appointments

      • Digital menu: building your menu
      • Digital menu: publishing and QR
      • Pickup orders
      • Appointments

    • 💳 The digital card

      • How it works
      • My card: design
      • My card: sharing

    • 💰 Plans and billing

      • What each plan includes
      • Upgrading, changing or cancelling your plan
      • How billing works
    Documentation/Your business

    Sessions and deleting your account

    Sign out a lost device, or delete your account.

    1. 1Open “Settings”, go to the “Your account” tab and look at “Active sessions”. You see every device where your account is signed in.
    2. 2Press “Sign out” next to one, or “Sign out others” to keep only the current one.

    Deleting your account: at the end of “Settings”, press “Delete my account”, type your password, tick “I understand that this action is permanent” and press “Delete account”.

    Deleting the account cannot be undone. If you only want to stop paying, cancel your plan in “Billing” and stay on Free.