Kyloy Documentation
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    • ⚡ Quick guide

      • What Kyloy is
      • Get started in 10 minutes
      • Serving a customer
      • Registering a new customer
      • Kyloy on your phone

    • 🏪 Your business

      • Business profile
      • Customer registration
      • Brand colours
      • Your team
      • Branches
      • Sessions and deleting your account

    • ⭐ Loyalty

      • Points
      • Rewards
      • First-visit gift
      • Stamps and attendance
      • Memberships

    • 🧾 Day to day

      • Serving from a computer
      • Customers
      • History
      • Insights
      • Customer notifications
      • Automatic messages

    • 📦 Menu, orders and appointments

      • Digital menu: building your menu
      • Digital menu: publishing and QR
      • Pickup orders
      • Appointments

    • 💳 The digital card

      • How it works
      • My card: design
      • My card: sharing

    • 💰 Plans and billing

      • What each plan includes
      • Upgrading, changing or cancelling your plan
      • How billing works
    Documentation/Your business

    Business profile

    Logo, banner, name and address: what your customers see.

    It is your business’s face on the card and in your customers’ app. Only the owner or an admin can change it.

    1. 1In the left-hand menu open “Settings”. “Business Information” is at the top.
    2. 2Under “Business banner” and “Business logo” press “Select file” (or “Change banner” / “Change logo” if you already have one) and choose your image. Below each one you see its “Recommended size”: the banner, a wide 1500 × 500 px image (3:1, the same ratio Apple Wallet, Google Wallet and your profile use); the logo, a 512 × 512 px square, ideally a PNG with a transparent background. Up to 5 MB each.
    3. 3Fill in “Business name” (required), “Email”, “Phone”, “Address” and “Location”. If you have a website, put it in “Website URL”.
    4. 4In “Business Category” choose what you do.
    5. 5Press “Guardar Cambios” (Save Changes) at the very bottom.

    There are no opening hours here. Each location’s hours go in “Branches”, and appointment hours in “Appointments” → “Settings”.