Kyloy Documentation
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    • ⚡ Quick guide

      • What Kyloy is
      • Get started in 10 minutes
      • Serving a customer
      • Registering a new customer
      • Kyloy on your phone
    • 🏪 Your business

      • Business profile
      • Customer registration
      • Brand colours
      • Your team
      • Branches
      • Sessions and deleting your account
    • ⭐ Loyalty

      • Points
      • Rewards
      • First-visit gift
      • Stamps and attendance
      • Memberships
    • 🧾 Day to day

      • Serving from a computer
      • Customers
      • History
      • Insights
      • Customer notifications
      • Automatic messages
    • 📦 Menu, orders and appointments

      • Digital menu: building your menu
      • Digital menu: publishing and QR
      • Pickup orders
      • Appointments
    • 💳 The digital card

      • How it works
      • My card: design
      • My card: sharing
    • 💰 Plans and billing

      • What each plan includes
      • Upgrading, changing or cancelling your plan
      • How billing works
    Documentation/Loyalty

    Rewards

    Create, edit and switch off rewards. How many you can keep active depends on your plan.

    1. 1In the left-hand menu open “Rewards” and press “Create Reward”.
    2. 2Type the “Reward Name”, for example “Free coffee”.
    3. 3In “Points price” enter how many points it costs (at least 1).
    4. 4If you also want it earned with stamps, enter how many cycles it costs in “Cycle price (optional)”. Otherwise leave it empty.
    5. 5Leave “Active” on and press “Create Reward”.

    Editing or switching off: press the three dots on the reward card and choose “Edit Reward” or “Deactivate”. Switching it off does not delete it: turn it back on with “Activate”.

    PlanActive rewards
    Free1
    Plus3
    ProUnlimited
    UltimateUnlimited

    Free

    Active rewards
    1

    Plus

    Active rewards
    3

    Pro

    Active rewards
    Unlimited

    Ultimate

    Active rewards
    Unlimited

    If you downgrade, the extra rewards are deactivated: the oldest ones stay, since those are the ones your customers are already saving up for. None are deleted.