Kyloy Documentation
    ESEN
    • 🚀 Getting started

      • What Kyloy is
      • Your first day
    • ⭐ Loyalty

      • Points
      • Stamps and attendance
      • Rewards
    • 🧾 Day to day

      • Scanning a customer
      • Your team
      • Branches
    • 📦 Orders and appointments

      • Pickup orders
      • Appointments
      • Catalog
    • 💳 The digital card

      • How it works
      • Customising the design
    • 💳 Plans and billing

      • What each plan includes
      • How billing works
    Documentation/Orders and appointments

    Pickup orders

    From plan Ultimate

    The customer orders from their phone and picks it up without queueing.

    When you turn pickup on, your menu becomes orderable. The customer builds their order, picks a branch, and you see it land in the counter queue: you accept it, mark it ready, and close it when they collect.

    If you drop to a plan without pickup, the module turns off and your public profile stops showing the cart. That is deliberate: worse than having no cart is having one and the order failing on submit.